Shipping - Returns & Refunds
Shipping & Delivery
The time we need to prepare an order for dispatch varies. For details, see individual items.
Customs & Import Taxes
Buyers are responsible for any customs & import taxes that may apply. We are not responsible for delays due to customs.
Returns & Exchanges
We gladly accept returns and exchanges
Just contact us within: 3 days of delivery
Post items back to us within: 14 days of delivery
We don't accept cancellations
Please contact us if you have any problems with your order.
The Following Items Can Not Be Returned Or Exchanged
Because of the nature of these items, unless they arrive damaged or defective, we can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions Of Return
Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.